Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 01634 719692
  • Font Size
    • Increase Font Size
    • Decrease Font Size
    • Reset Font Size
Aspire Medical Health at Marlowe Park Medical Centre
Search
Show Main Menu
  • Home
  • Services
    • Appointments
    • Clinics
    • Depression and Anxiety Self-Help Guide
    • Drugs & Alcohol
    • Home Visits
    • Local services & Self-referral organisations
    • Living With Diabetes
    • Medway Talking Therapies
    • Prescriptions
    • Screening
    • Sickness Certificates
    • Social Prescribing Link Worker Service
    • Test Results
    • Urgent Health Services
  • Practice Information
    • Care Quality Commission
    • Clinicians & Practice Team
    • GP Earnings
    • New Patient Registration
    • Out Of Hours
    • Practice Area
    • Patient Participation Group
    • Practice Policies
    • Survey Results
    • Temporary Registration
    • Times
    • Vacancies
    • Zero Tolerance
  • News
  • Contact
Show Side Menu
Try the new NHS App
Patient Information Leaflet (DOCX, 361KB)
  • Online Access
  • Change of Address
  • Join Patient Participation Group
  • Travel Vaccinations
  • Update Clinical Record
Call 111 when it's less urgent than 999
  • Live Well
  • Conditions A to Z

BBC Health News

  • Weight-loss drugs tested in head-to-head trial12 May 2025 01:00Scientists test Mounjaro and Wegovy - the big beasts of weight loss medication - to see which is best.
  • From Kardashian popcorn to pancakes - is the protein health craze worth it?12 May 2025 01:04A rising number of food products contain claims about being a source of protein or being rich in it.
  • NHS plans 'unthinkable' cuts to balance books09 May 2025 00:20Diabetes care, rehab centres, end-of-life services and talking therapies at risk in England.
  • More blood victims will die without compensation - minister07 May 2025 18:15Extra sessions of the public inquiry into what's been called the worst treatment disaster in NHS history are taking place.
  • 'The NHS at its worst', ex-ombudsman tells inquiry06 May 2025 18:00Sir Rob Behrens says it was a "disgrace" how mental health services failed two vulnerable men.
  • Big baby trial gives pregnant women more choice 07 May 2025 09:10Doctors say women should be confident it's safe to be induced from 38 weeks, if expecting a large baby.

Practice Policies

GDPR

Confidentiality and Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice team, who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Download the complaints and suggestions leaflet (DOCX, 58KB)

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services
Electrician
Memorial
Masons

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Social

  • Facebook

Contact

Marlowe Park Medical Centre

Wells Road , Strood, Rochester, Kent, ME2 2PW

  • 01634 719692
  • marlowe.parkmedicalcentre@nhs.net
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services
Electrician
Memorial
Masons